Friday November 11, 2016

8:00 PM IST

Speaker(s) Name

Multiple Speakers


Vivanta By Taj Fishermans Cove Chennai, Kovalam, Tamil Nadu

The 2016 CHRO Conclave


in association with



Friday, 11 November, 2016


Registration and Tea

2.30 pm

At the Ballroom, Convention Centre, The Leela Kovalam

HR: How the Paradigm is Changing

3.00 pm – 4.00 pm

The India CHRO Forum, moderated by Radha Ahluwalia, Managing Director, IMA India

The next ten years will be definitive for industry in India; the opportunity of a step change, akin perhaps to the chance industry had in the early 90s as India liberalised, to become the most phenomenal driver of the nation’s growth. Will we make it again, stepping out of our zone of capability and into another league altogether? Perhaps. If we do, it will be due in large part, to the partnership that CHROs extend to Boards and business leaders, as the sole differentiator of performance – talent – remains the bulwark of sustainable growth. The flip then, is also true. If we do not, and Indian industry remains within the current realm of capability – strong, often world class, but not always, then that burden too, will have to be carried by the CHRO. The autumn conclave for India’s most thinking CHROs will kick off with a pooling of thoughts and ideas on the core challenges facing CHROs today, and the most critical focus areas for each of our delegates. An opportunity to table the most vexing issues, and the areas of the greatest hope as we seek to lead thought, lead growth.


4.00 pm - 4.30 pm


The Talent Agenda in a Digitalised World

4.30 pm – 5.45 pm

Parag Pande, Managing Director – Human Resources, India, Sri Lanka and Bangladesh, Accenture

The greatest disruption of this century is the rise of a digital world. Technically, the fourth medium, digital is actually much beyond that. It is a way of life, and it is impacting how businesses are run, just as it is impacting how generations of workforces are now approaching their work. It offers unparalleled opportunity to maximise performance – the rise of Artificial Intelligence as a viable medium to accelerate corporate performance, to build intuitive companies – will change the manner in which our teams are hired, the skills we look for, and what we train for. It will change hiring in terms of scale, and in terms of skill. The markets are changing, consumers are changing and organisations are changing. The democratisation of technology itself will make smart, future technologies accessible across the board. Competitive advantages will shift, and not necessarily in favour of established corporations, but those able to change with the time. Parag Pande leads HR at Accenture, home to one of India’s largest private workforces, and one of the world’s most forward thinking companies. Parag’s perspective on the future of a digitalised world and the changes being made to skill sets, to teams, to ready for a world where both internal and external customers are transforming, is thought provoking, in the least. Engage with him as he talks through his strategy at Accenture, with a view to identifying the way forward for the CHRO community at large, to ride this tidal wave.


5.45 pm – 6.15 pm

Employee Value Proposition: Both the Beginning and the End

6.15 pm – 7.15 pm

Vaijayanti Naik, Head Human Resources, ICICI Securities
R Rajnarayan, Senior Vice President and Chief Human Resources Officer, Titan Company

The cycle of creating the right employee value proposition is among the most virtuous. An engaged workforce has the potential to create exponential value. In turn, that creates a winning culture that in turn, offers the greatest talent elixir of all – growth and new responsibilities. Creating the right EVP, however, is easier said than done. Most so in a multi-generational workforce and in a world where free agents, co-working, multiple career streams are becoming the norm, not the exception. How does HR create the right EVP today? The facets are many – how do business managers manifest that EVP, how are employee aspirations (millennials included) heard and responded to, how are Board and Chief Executive expectations of returns on investments in talent – not just in hard numbers, but in the creation of leadership pipelines, in the manifestation of discretionary effort – risen to? R Rajnarayan heads HR for Titan Company, an organisation that has stayed current and relevant to its complex, many-tiered workforce even as the business has diversified manifold. Vaijayanti Naik’s efforts at ICICI Securities to build a future-focused EVP for teams in a fiercely competitive financial sector has begun to yield the most interesting results. Jacob Jacob’s role at Apollo Hospitals encompasses the need to take on board both changes in cutting edge technologies and working in many areas, with super specialists as drivers of both brand and growth. Search for the best answers to the EVP question as Vaijayanti, Raj and Jacob kick off discussions with sharing their own perspectives.

Cocktails and Dinner at the Chess Park

7.15 pm

Lilting music, open skies, a balmy sea breeze, and the presence of friends and well wishers – a perfect setting for the opening dinner of the 2016 Autumn CHRO Conclave.

(We will proceed directly for dinner at the Chess Park from the conference venue)

Saturday, 12 November 2016

Reshaping Performance Management

8.45 am – 10.00 am

Ravindra Kumar, Head Human Resources, South Asia, GE India

For decades, performance has been managed and developed through the maximisation of accountability and the differentiation of performers through approaches such as the bell curve. Today, that needle is shifting in light of a new understanding of how talent is driven and inspired and what the core drivers of performance now are. GE has led thought in this area for decades. The bell curve was delivered at its finest at GE and emulated by many others. GE has moved away from performance management to a more contemporary approach of performance development which resonates, in the view of Ravindra Kumar, head of HR for GE South Asia, in a much finer way with these times: times when talent will want to co-create their role, careers as indeed, even corporate strategy; when feedback must genuinely be 360, and real time; and when differentiation will be viewed through a far more complex prism than ever before. Talk through how performance and rewards can be aligned to deliver high impact for the organisation and create an enriching experience for employees as Ravindra shares GE’s strategy to which we can compare our own views and assessments.


10.00 am – 10.15 am

Leadership: The Quintessential Challenge

10.30 am – 11.30 am

Jacob Jacob, Chief People Officer, Apollo Hospitals
Sanjay Singh, Executive Vice President and Chief Human Resources Officer, Crompton Greaves
Prince Augustin, Executive Vice President – Group Human Capital and Leadership, Mahindra & Mahindra

What got us here may not get us there. Little is more debated today than the essence of leadership, which is relevant and impactful in today’s transformative times. Is the core of being a leader so different today that we must examine it in such detail afresh. Not really. Is the manner, however, in which leadership is manifested for needed outcomes markedly different? Yes, very much so. For India’s HR community, this translates into finding, and creating, a certain kind of leader, and creating succession plans that will perpetuate a needed leadership mindset to carry organisations forward in the next 3-5 years. Jacob Jacob has built the leadership pipeline in one of India’s leading healthcare compaies. Sanjay Singh has been core to Crompton Greaves’ rise back into the reckoning. With the partnership of his CEO, Sanjay has reoriented CG’s leadership, building up from within, a new leadership cadre. Prince Augustin’s mandate at M&M has involved the creation of the leadership capability of one of India’s most progressive companies, in readiness for the future. Engage with both these individuals as they kick off discussions on the ‘who’ and ‘how’ of the top leadership planning process – a key mandate of the CHRO today.


11.30 am – 12.00 noon

Partnering the Chief Executive and Individual Aspiration: Two Sides of a Challenging Coin

11.50 am – 12.15 pm

Sanjay Jorapur, Chief Human Resources Officer, Hero MotoCorp
Yugesh Goutam, President Global Human Resources, Lupin

A transforming operating environment is driving changes in business models at a faster pace today than ever before. The need of the hour for the CHRO is to be able to create both a mindset and a capacity arsenal that will enable a true partnership of the Chief Executive and entrepreneur. This will mean the ability to drive an innovation mindset across the organisation, it will mean the capacity to create teams that truly think global, and can stay ahead of barrelling external change. For the CHRO personally, the instinctive need to create boundaries and structure within which talent can thrive will have to co-exist with the equally instinctive opportunity mindset of the entrepreneur/business leader that will naturally push these boundaries. It falls then to the CHRO to build a DNA and culture in the organisation that mirrors and complements the CEO’s drive whilst retaining the core tenets of talent stewardship. As CHRO of Lupin, Yugesh Goutam is among India’s most considered business executives in one of India’s most competitive companies in a global sector, with decades of experience of working with some of the country’s most driven entrepreneurs. Sanjay Jorapur’s core mandate at Hero Motocorp is to aid his Chief Executive in a new globalisation era of this most iconic Indian company. Sanjay and Yugesh will set a strong perspective to set the ball rolling for discussion on an issue that is both personally important and organisationally key for us all – the ability to partner the Chief Executive to create winning companies.


1.15 pm – 2.00 pm

Open House: Have CHROs Failed Their Own Function?

2.00 pm – 3.15 pm

The India CHRO Forum

Heavy lies the head that wears the crown. As stewards of talent of the entire organisations, CHROs can often push themselves so much to think of the wider good, that there is merit in asking whether we remember to think of the more specific good – that of one’s own team. Whether the rigour applied by the CHRO and the HR team to enable performance development, to gain feedback and perspectives and align HR strategy accordingly, is also applied just as strongly to our own team. In many cases, the answer will be a definitive yes. In some, the response will be a bit more hesitant. If we are totally honest, however, the reality probably lies much more in between the two. Have CHROs done justice to their own teams in terms of learning, upskilling, and responding to aspirations? Have we created both specialists and generalists and ensured accelerated growth paths for them too? Have we mentored them in the way that we must? Are we to them the ideal leader? Do we try to be that, in addition to our efforts to create those across the organisation? Observe – and contribute to – an active debate on the issue among a core set of your peers to arrive at both an honest assessment and some answers on the way forward to nurture the core of HR.

Kerala’s mythical backwaters: Glimpses of eternity

3.30 pm – 6.00 pm

The Poovar backwater cruise

It is often said of life that the journey is the destination itself. The same can be said of Kerala’s famous backwaters – a vast network of waterways that in their ultimate destination, meet the ocean. Spend a beautiful afternoon experiencing the quiet magic of the backwaters, travelling on boats from the charming coastal village of Poovar to the very mouth of the sea and back. The drive to Poovar will give you a tiny glimpse of the charming town that is Kovalam.

Note: Coaches will depart for Poovar at 3.30 pm sharp. Delegates are requested to convene at the porch by 3.15 pm. Cool clothing, sunscreen and flat comfortable shoes are recommended.

Business, Success, Happiness: Life’s Sutras

7.00 pm – 8.30 pm

Dr Devdutt Pattanaik, Author, Speaker, Illustrator, Mythologist

(This will be hosted as a joint session over dinner, with spouses invited to participate)

The Indian approach to life has always been distinctive, so has our approach to management. Much of this relates to what modern-day analysts would call ‘social context’. In reality, it is much deeper than that, relating to a cultural context, to generations of living by a code of conduct that our ancient texts, both Hindu, Prakrit and Sufi Islamic, illustrated so beautifully in tomes of mythology, passed down over generations. Sometimes, however, we must be reminded of those stories, of those codes of ‘being’. Sometimes, we must go back to our roots to move forward in our respective journeys, as business leaders, as families. 

Few in modern day India exemplifies better this ability to distil that wisdom and apply it to modern day approaches to business, to life than Devdutt Pattanaik. Author of over 30 books, many of them bestsellers and a true expert in Hindu mythology, conversations with Devdutt are always enlightening, always renewed, as he builds, again through India’s ancient art of storytelling that we all experience in our families, on the many intersections between modern day life, modern day management, and mythology. Engage with Devdutt as he creates, through illustration and conversation, a familiar, yet so new, framework for decisions in your business, and in your life.

Sunday, 13 November, 2016

Note: The hotel will be busy with guest departures through the day as the Roundtable concludes. The Reception is likely to be crowded too. It is most important for us that you are there for the Roundtable’s closing debates and hence, we would request you to please complete check-out formalities in the morning well before the first session, unless your flight departs post 4.00 pm.

The CHRO’s Agenda: Deserving of the High Table?

9.00 am – 10.15 am

Prabir Jha, Global Chief People Officer, Cipla

The CHRO’s potential impact and ability to guide sustainable growth, even lead it, is a given, at least to members of The India CHRO Forum, each of whom has sought to push the envelope within organisations, playing a fine balancing act to marry the expectations of two stakeholders – the organisation, and its employees, each intertwined, often indistinguishable. Yet, the race to manage process, to stand as true representative of both communities, to ensure that there is just ‘one side’ at the end of it all, can leave the CHRO herself, strangely, quite wanting. At one end is one’s personal aspiration to ‘be more’ and at the other, is the categorical opportunity to create an agenda that the entire organisation can follow, will follow, simply because it embodies a quality of thinking, of independence, of leadership, that must be heard, and must be followed. Prabir Jha is amongst India’s most thinking CHROs. His belief in pushing the envelope because the boundaries are, quite simply, limitless, is clear in the manner in which he has chosen to lead HR in the organisations he has served – in government and then in industry, as CHRO for Dr Reddy’s, Tata Motors, RIL and now, Cipla. Engage with Prabir as he pushes us to examine what our agenda needs to be, and how it might, just might, be possible to ‘be more’, ‘be even more’.

Discussion Break

10.15 am – 10.45 am

India’s Labour and Employment Pools: Worrisome Signals

10.45 am – 12.00 noon

Radha Ahluwalia, Managing Director, IMA India

All the plans of mice and men, or rather in this case, of industry, can be brought to naught if India’s demographic dividend does not yield the quality of workforces that industry will require. At a broader, converse level, in absence of enough jobs being create, that same dividend can turn into a curse. Every forward thinking CHRO has one eye on this long-term evolution of India’s demography. Over the course of three months, IMA undertook among the most exhaustive studies on how India’s demography is panning out from the perspective of the jobs created in the past few decades, the response received from India’s populations, and the reality of the demand:supply gap in a 1.3 billion strong population with an average age of 24. Gain a peek into the massive statistical assessment that is based on India’s NSSO and Census of India’s populations, looking backwards to look forwards.

Luncheon and close

12.30 pm

IMA India reserves the right to alter the programme as necessary


As you are aware, IMA adheres strictly to session timings as a mark of courtesy to both speakers and delegates. We would request your attention to this!


Smart casual, also for the evenings. The evenings are in the open, and in lawns – why spend evenings by the sea indoors? Cool clothing and flat, comfortable footwear is necessary and we would request consideration of this as you pack.







2016-11-11 20:00:00
2016-11-13 18:00:00